Money Back Guarantee Terms & Conditions

What does it means to you?

Answer:- For you it means that the money and time you are going to invest to get back your scalp hair will not go waste. This will safe guard your interests and will be a tool to prevent you from being cheated in the name of hair transplantation.

Why it is being offered by us?

Answer:- It is being offered by us because we at Hair Restorz are doing genuine and scientifically proven treatment for hair loss or alopecia. We are confident of our results. It is our faith in our treatment modalities and results that we are offering you the “100% Money Back Guarantee”

Will there be any additional charges to avail “100% Money Back Guarantee”?

Answer:- Yes there will be additional charges for the treatment modalities offered under “100% Money Back Guarantee”. The charges are 15% more than that offered without “100% Money Back Guarantee”. These are for legal proceedings and other expenses incurred in due process for facilitation of this scheme.

Will everyone be offered this “100% Money Back Guarantee” scheme?

Answer:- No. this “100% Money Back Guarantee” scheme is not offered to everyone. It is to be asked for by the client. One has to fill the requisition form for the “100% Money Back Guarantee” scheme & only after that it will be offered to the client. Hair Restorz or Dr Naveen Kumar Dahiya reserve the full and final right of whether to offer “100% Money Back Guarantee” scheme to any client or patient. Our decision will be final and client or patient cannot claim any right to avail this scheme. No reasons will be given or can be asked as to why “100% Money Back Guarantee” scheme is not offered or given to any client/patient.

Can I avail the scheme in between my treatment?

Answer:- No. Once your treatment has started with us without availing the “100% Money Back Guarantee” scheme then you cannot under any circumstances avail this facility.

Can “100% Money Back Guarantee” scheme be discontinued in between?

Answer:- “100% Money Back Guarantee” scheme can be discontinued from any one of the party with following consequences:

1. If discontinued by the client or patient:

  • Client has to give in writing the reasons for discontinuing the “100% Money Back Guarantee” scheme. The reason may or may not be accepted by us and can be rejected by us. The client can still discontinue “100% Money Back Guarantee” scheme and further treatment from our side will be charged as per the price given to those who did not availed the scheme from the start.
  • No claim whatsoever can be made anywhere by the client once he/she has discontinued the “100% Money Back Guarantee” scheme.

2. Declared null and void by Hair Restorz or Dr Naveen Kumar Dahiya.

  • No claim whatsoever can be made anywhere by the client once the agreement has been declared “Null and Void” by Hair Restorz or Dr Naveen Kumar Dahiya.

On what grounds can the contract be declared “Null and Void” by Hair Restorz or Dr Naveen Kumar Dahiya?

Answer:- The agreement can be declared “Null and Void” by Hair Restorz or Dr Naveen Kumar Dahiya unilaterally with or without written information to the patient based on any of the following grounds:

  1. Patient has hidden his/her medical conditions at the time of consultation
  2. Patient continued or started smoking.
  3. Patient not taking the treatments as advised/not taking treatment as per schedule/not taking treatment at all.
  4. Patient intentionally or unintentionally causing harm to the donor or recipient area or hair follicles/hair which can jeopardise the final outcome of heir restoration procedure.
  5. Patient refusing to undergo blood or urine investigation as required time to time.
  6. Patient taking ayurvedic or homeopathic medication or any other medication without our knowledge as this can also adversely affect the final result of the hair restoration procedures.
  7. Any other direct or indirect, intentional or unintentional act(s) or action(s) by the patient which can adversely affect the final outcome of the hair restoration procedure.
  8. Any other mishap which is not under the control of service provider or the client or both of them which can adversely affect the outcome of the hair restoration procedure.

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